Hp touchscreen pen not working. Shop now at the HP® Store US.

Hp touchscreen pen not working. The HP Pen control app says "HP Pen Control is not compatible" . This video shows how to fix a touchscreen that has stopped responding to touch or only responds intermittently. Any solution or do I've to return the HP Pen ? Thanks in advance. I thought that's - 7164672 Jan 3, 2024 · I use a HP x360 1040. NOW I have Jul 29, 2023 · Good day everyone, My HP laptop Touchscreen suddenly stopped working. Despite being fully charged, the pen is not being detected by the lapto Jun 24, 2025 · My pen is not working on my laptop. I'm gues Nov 27, 2024 · Many laptops are branded as "Touch" or "TouchSmart," so how do you know if your laptop has a touch screen? You'll see that your HP laptop has a touch screen by looking for "Pen and Touch" info; If that says "No pen or touch input is Jan 11, 2025 · The touchscreen is working fine. If your HP Spectre x360 pen is not working, here are some steps to troubleshoot the issue: Check Battery: Ensure the pen’s battery is charged or replace it if necessary. I've successfully connected the pen to my computer via bluetooth, I have an HP laptop that converts into a tablet, details and windows version listed below The touchscreen used to work great, but recently the touch capabilities stopped. There is no physical damage to the laptop screen, and the stylus Mar 12, 2025 · Tap the pen tip on your device's touchscreen to check if it responds. Is the screen no longer supported? are there drivers for specif Apr 27, 2024 · I recently bought a new hp laptop along with a rechargeable pen for it. These worked for a few weeks, however they are now experiencing some problems. It's fully charged and the nub is basically brand new since I swapped it out with a spare I had. Nov 27, 2024 · Press the Windows key on your keyboard, and type “Control Panel. ” A screen with two options should pop up. What could I be doing wrong? Aug 26, 2022 · My 2-in-1 HP Elite x2 1013 G3 touch screen suddenly stopped working. After opening the Control Panel, click on “Tablet PC Settings. I've double checked the batteries in the pens (this includes the bluetooth batteries in the cap and the AAA). The pen is fully charged, so it's definitely not a battery issue. Fabulous diagnostics, spectacular analysis of the issue by you. Nothing seems to make it work. 3" 2 in 1 Laptop (54C82EA#ABU), it connects to the Bluetooth and the pen shoutcut button works and opens the microsoft writing, however the pen is not writing neither interacting with the touch screen at all! Can you please advice Jan 23, 2022 · I did a fresh install of Windows 11. Factory reset to windows 10 2. - 8955334 May 21, 2022 · Hi, Hoping someone can help me, I have a HP x360 G5 1040 elitebook. I replace Dec 7, 2016 · I have several HP Elite x2 1012 g1 tablet computers running Window 10 Pro x64 that I can't seem to get the silver HP Active pens to work on. The automated tools below can help you fix these computer and laptop display and touchscreen issues, or you can follow the self-guided options on this page. This document details the different types of stylus technology, solutions to a variety of stylus issues, and solutions to touch screen problems during and after stylus use. Read recent post to uninstall driver in Device Manager, so I did, but after restart, touch screen driver was not reinstalled as it was supposed to. Touchscreen and pen no longer work. I have tried all the online help features, but none of the folutions suggested - 8671147 Support Home Products Software and Drivers Diagnostics Contact Us Business Support My HP Account Sep 21, 2024 · Hi @bat1999, Welcome to HP Support Community. Jul 5, 2019 · Solved: Hello, I bought HP Pavilion x360 Notebook, the pen worked probably the first three weeks after that it stopped working. The stylus works just fine everywhere else, but anything written or drawn that use that vertical strip comes out jumbled. Pen is not detected / working with the laptop is HP Elitebook x360 1030 G2 with Windows 11. 0 Tilt Pen is not working after a screen replacement on your HP ENVY 13-ay1000 x360, and the touchscreen works fine with your fingers, here are some troubleshooting steps to help resolve the issue without replacing the screen: HP PCs - Troubleshooting touch screen issues in Windows 10 When the notebook or All-in-One computer touch screen does not respond or responds inaccurately, there are several troubleshooting steps you can try to resolve either issue. 48 (latest) Drivers installed from HP Cloud provided drivers disk, Drivers for Wacom tested - both, 2017 and 2020 from website and the one fr Apr 21, 2023 · After doing windows update, my touchscreen and pen no longer works. Watch this video for full information Jul 28, 2020 · HP elite x2 1012 G1 touchscreen nor stylus pen NOT WORKING!!! Fresh install from HP Cloud USB (I guess old 17xx win10) updated to 1909, BIOS updated to N85 1. Sep 28, 2024 · Hi , Thank you for sharing the above information. If it doesn't, ensure your device supports the HP Pen and that the screen is enabled for pen input. More often than not, the touchscreen and pen simply do not work. All of the tutorials I watched showed it just working right after pairing. Enjoy precise control and tilt functionality. ” Look for “Control Panel” in the search results, and click on it. If everything is f Aug 8, 2021 · If it persists, please try to perform the prescribed troubleshooting steps from this link: HP PCs - Touch Screen Stylus Pen Is Inaccurate or Stops Working Hope this helps! Keep me posted for further assistance. This document details the different types of stylus technology, solutions to a variety of stylus issues, and solutions to touch screen problems during and after stylus use. 0 Tilt Pen or similar. After a month or so I remembered it had a pen so I found that and tried to use the Pen but nothing happened. The pen came in the mail yesterday and paired correctly but the computer does not respond to the pen touching it. It has new batteries, so I don't think that is the issue. Oct 21, 2021 · Hi, After changing the battery for my HP Stylus it is not working. Aug 26, 2024 · Hi @Mahantesh_AM, Welcome to The HP Support Community. But, I do know it worked great for its first 2 Mar 14, 2022 · I have Hp HP Pen 1MR94AA Digital Stylus Pen with 2 Programmable Buttons. My finger works with the HP envy touchscreen, but the HP active stylus doesn't and neither does a surface pen. My finger still works but the HP Pen does not work. Tried turning off automatic power off management, didn't work either. The stylus pen skips, is inaccurate, or works erratically. Is your HP touch screen unresponsive? Discover simple fixes, from updating drivers to adjusting settings, to get your device back in action. HP Customer Support :loader Sep 23, 2024 · Hello I recently got an HP Spectre x360 from my brother and the first thing I did was install Windows 11 moving from Windows 10. Jun 21, 2018 · I understand that the touchscreen is not longer working and the touchscreen drivers are absent in your HP all in one PC. Replace or recharge the battery if necessary. I even took it to a technician but I wasn't able to find out what the problem was exactly. Follow these steps to troubleshoot and fix it. The touch screen works just fine when I use my finger so it has to be something with the pen. Check for Windows Updates: Ensure your system is fully updated. You should be doubly sure that if this pen will work with your laptop of not. I have checked all drivers and all software and everything is showing as 'up to date'. Touch screen is not sensing my pen but responds to my hand touches. I have been trying to find ways to fix the problem since then. In the Device Manager, it no longer shows the HID Touch screen & pen option, so cant reinstall or disabel and re-enable etc. I have also contacted Microsoft - 8821909 Oct 22, 2018 · Pretty much as the title says: I'd like to disable to touch functionality of the screen but keep the pen functionality in operation. i have use the hardware diagnostic - 8917237 Apr 21, 2025 · HP Envy x360 16 inch 2-in-1 Laptop is the device which i am using the problem that i am facing is that its pen is not working properly like if i am charging its showing amber color for past 2 hrs not white color. After not particular liking Win11 and my touchscreen not w Jun 8, 2025 · Dear HP Support Team, I am writing to report an issue with the HP Pen that came bundled with my HP Envy x360 Convertible 13-ay1xxx laptop. also the F3 and F4 brightness keys do not work either. If the touchscreen on your Windows computer is unresponsive, follow the steps in Sep 2, 2024 · If your HP Rechargeable MPP 2. No option in bios to enable disable touchscreen. It does not have bluetooth and no led. Windows 11 Home Version 23H2. 6 inch laptop touchscreen and pen input not working. Windows 11 is up to date. I can use my finger HP Customer Support provides solutions for touch screen issues on HP PCs, including troubleshooting steps and guidance for stylus-related problems. Let’s walk through a few targeted steps to help identify what’s going wrong and get it working again. 0 MPP tilt pen isn't responding on my laptop Is it not compatible with windows 11? or what issue please help me out! Mar 13, 2024 · A vertical strip of the screen about a quarter-inch wide is not responding to my stylus. When the notebook or All-in-One computer touch screen does not respond or responds inaccurately, there are several troubleshooting steps you can try to resolve either issue. I can still use my finger on the screen of my laptop though. Today, I switched batteries out multiple times, updated and restarted my laptop, uninstalled and reinstalled drivers for both the touchscreen and pen, and still am unable to find the answer to my issue. Jul 15, 2025 · Thanks for reaching out—when your HP pen stops responding on Windows 11, it can feel like your touchscreen superpower just vanished. a pen cant take more than 1 hr to charge also its not compatible with the hp pen contr Jan 19, 2023 · My hp stylus pen 2. I bought it from a third party from best buy and everything was fine until the touch screen all of a sudden stopped working, after a couple of weeks of using it. What is the root cause for this problem and how should it be fixed? Thank you! May 2, 2022 · Installed all kind of drivers and updates. how to check if it is defective, fix, make it work ? It does not work with HP ENVY Laptop - 13-ba0010. Go to Settings > Update & Security > Windows Update and check If a touchscreen isn't responsive or not working correctly in Windows, try restarting the Windows device. The pen has two buttons and appears to be an HP Rechargeable MPP 2. I have no issues with hardware or with drivers, no unknown devices in Device Manager, May 6, 2024 · Hi guys, I have a HP ENVY x360 Convert 13-ay0565ng and a HP Pen (One without bluetooth and not rechargable, product number 1MR94AA). For stylus issues, go to HP PCs - Touch screen stylus pen is inaccurate or stops working. If after the restart the touchscreen is still having problems, check for updates by following these steps: Aug 1, 2024 · Touchscreen working intermittently, I have tried checking the drivers, all are updated and the windows update are also up-to-date. Here are some steps you can try to troubleshoot the issue. I changed batteries, Feb 27, 2023 · Here at HP Touchscreen Laptop Problems, we take a deep look into the different problems that are associated with HP Touchscreen laptops. Reconnect the Pen: Go to Settings > Devices > Bluetooth & other devices. Check Battery Levels: If your pen uses a battery, ensure it has sufficient charge. HP Pen and touch screen worked for about 15 minutes then stopped. I'm sure this pen worked previously but now will not work to write or activate touch on the screen. 0 Tilt Pen. For over 3 years, I didn't have any problems until now, when my pen stopped working. com Mar 28, 2020 · Last night, I picked it up to use it in the Microsoft Whiteboard application like usual, but the pen didn't register whatsoever. 6 inch 2-in-1 Laptop PC 15-es0000 - Touchscreen Pen Not Working! We're thrilled to have the opportunity to assist you and provide a solution. 0 Tilt Pen — it suddenly stopped working with my HP device. Mar 22, 2024 · HP envy x360 2-in-1 15. After upgrading to Win11 i noticed that the touchscreen stopped working with finger touch but still works with the pen / stylus . In Device Specifications says at PEN and TOUCH No pen or touch input is available for this display In Device Manager the HID compliant touch screen is present. I can not connect it because there are no options to connect - 9423531 When the notebook or All-in-One computer touch screen does not respond or responds inaccurately, there are several troubleshooting steps you can try to resolve either issue. Thank you for posting your query, I will be glad to help you. Chapters:00:00 Introduction00:24 Confirm that the computer This document details the different types of stylus technology, solutions to a variety of stylus issues, and solutions to touch screen problems during and after stylus use. Does not work with lenovo thinkpad X1. I need my p How to do when stylus or touch pen not working/not functional as normal?You can start by checking the battery for cracks or bulging sides. There are no updates i can do . These pens came with the tablets. 2 Jun 17, 2025 · Thanks for reaching out about your query regarding HP ENVY x360 15. The touchscreen works fine, only the pen is not recognized. 3 inch 2-in-1 Laptop PC 13-bf0000 series and HP Rechargeable Active Pen G3. Customize Pen Settings: Download the HP Pen Control app from the HP website or Microsoft Store. I have a pen for the laptop that works perfectly fine. It sounds frustrating to have your touchscreen suddenly stop working, especially after years of use. If it does work, putting my Mar 12, 2024 · I have reinstalled BIOS. I have done all troubleshooting steps available in different forums on the internet. The new pen is an HP Active Pen G2. Does anyone know IF this is a possi Issue Solution The stylus pen does not work. ” Click the Setup button, which should be next to text that reads “Configure your pen and touch displays. . I have ran windows repairs, updated all other drivers and still no dice. After I add th Jun 5, 2024 · Recently went and caught up windows updates and my touch screen is no longer working. This app allows you to customize the pen buttons and adjust sensitivity settings. Is there any reason my pen isn't working? Jun 18, 2025 · Upgrade your digital workflow with the HP Rechargeable MPP 2. Click the option that reads “Touch When the notebook or All-in-One computer touch screen does not respond or responds inaccurately, there are several troubleshooting steps you can try to resolve either issue. I have updated drivers and it did not fixed it. Apr 19, 2023 · Hi, My laptop upgraded to windows 11; and since then my touchscreen & therefore pen no longer works. By hovering the pen just slightly over the screen I can see the screen responding everywh Jan 23, 2022 · I recently purchased a pen for my HP ENVY x360 Convert 13-bd0510sa 13. Touch screen with fingers is working perfect. If You are planning to buy a HP touchscreen Laptop and a Stylus pen with it. I’ve already followed all the steps shown in HP’s official troubleshooting video on YouTube, including restarting the May 21, 2025 · I recently got a new pen to use for my laptop/tablet hybrid (HP Zbook x2 G4), as the pen that originally came with my computer had been causing Blue Screens of Death for the past month and a half. I have done everything that I have found on other similar question Sep 23, 2019 · So I just bought a new HP active stylus, and it works fine with a surface laptop, however when I try it with my HP envy it doesn't work at all. Learn how to troubleshoot a touch screen that does not respond to touch or responds intermittently. Apr 2, 2025 · To briefly explain, last year I had the same problem with my precise touch and stylus driver where it stopped working which meant my touch screen was not responding. Jun 7, 2025 · Hi HP Community, I’m having an issue with my HP MPP 2. I understand your HP Spectre x360 touchscreen pen is not working, there are several troubleshooting steps you can try to resolve the issue: 1. a pen cant take more than 1 hr to charge also its not compatible with the hp pen contr This video shows how to fix a touchscreen that has stopped responding to touch or only responds intermittently. Anonymous Mar 22, 2024, 7:47 AM My touchscreen and pen input for my model is not working I have gone through the hp support and used the diagnostic scans and driver updates, to which it found no issues Manually reinstalled touch drivers hard reset the pc Hoping someone can help me, I have a HP x360 G5 1040 elitebook. HID Compliant Pen showed without errors. Nov 18, 2023 · my touchscreen has stopped working but the pen still works. It does not work with iphone. I'm facing this issue within one month of purchasing the laptop. I need my p Mar 14, 2022 · I have Hp HP Pen 1MR94AA Digital Stylus Pen with 2 Programmable Buttons. All drivers and BIOS are up to date. Jun 6, 2022 · Note : the link in the "standard" message for this type of problem thats is supposed to link to a HP PCs - Touch Screen Stylus Pen Is Inaccurate or Stops Working (yeah, this link) does not give ANY information on how to debug a not-working HP Pen. I have checked - 8195535 May 3, 2021 · I have been using my pen on my laptop (HP ENVY x360 Laptop - 13z-ay000 CTO) for about five months, and it slowly stopped working randomly, and now it doesn't work at all. See full list on decortweaks. Feb 25, 2024 · My hp elite x2 1013 G3 touchscreen stopped working all of a sudden two weeks ago. Aug 8, 2024 · Your HP pen may not work due to battery issues or outdated drivers. If you are trying to use a passive stylus and the tap is not registering on your touch screen, use your finger to test whether To troubleshoot touch screen issues, see HP PCs - Troubleshooting touch screen issues in Windows 10. If the touchscreen on your Windows computer is unresponsive, follow the steps in Jan 19, 2023 · My hp stylus pen 2. After not particular liking Win11 and my touchscreen not w This document details the different types of stylus technology, solutions to a variety of stylus issues, and solutions to touch screen problems during and after stylus use. Shop now at the HP® Store US. Mar 1, 2021 · The only function that was not messed up was the touchscreen, it would randomly click around, so I disabled the touchscreen driver. HP Customer Support Aug 15, 2024 · Brand new laptop. The Touch Screen is not working with Finger but working with Stylus Pen I tried the following 1. It was working prior to upgrading to Win11. However, it starts working at random times and then stops. I recently got the screen replaced, and when I re-enabled the driver the touchscreen worked fine with my fingertips, but the HP Pen suddenly did not function at all. HP PCs - Troubleshooting touch screen issues in Windows 10 When the notebook or All-in-One computer touch screen does not respond or responds inaccurately, there are several troubleshooting steps you can try to resolve either issue. I reinstalled the BIOS drivers but that didn't help anything. HP Pen Control Plus app now says - 9151569 Jul 23, 2024 · Hello, So I bought a new HP Pavilion x360 convertible Laptop 14-dy000 (23S36AV) a few days ago, and it comes with a stylus pen that is rechargeable, the pen has 2 buttons only, I charged it fully for 2 hours, but it just doesnt work, the buttons on the pen dont work, and the touch screen doesnt resp Feb 1, 2025 · HP ENVY x360 13. I dont see the touch screen in device manager even when showing hidden items. I have tried uninstalling and reinstalling the touchscreen driver, and updating my system. To be honest I tried to use the touch the screen and or use tablet feature today, which I probably hadn't done in a month or so. I have tried everything to fix the issue and still haven't foun Common screen problems you may encounter include the inability to adjust brightness, a screen that is blurry, flashing, blinking, or fuzzy, an unresponsive touchscreen, or a black-and-white or blank screen. I replace Sep 28, 2022 · Product: HP EliteBook x360 1030 G3 Base Model Notebook PC Operating System: Microsoft Windows 10 (64-bit) My x360 1030 G3 Touch Screen is not working with Finger but working with Pen Tags: HP EliteBook x360 1030 G3 Base Model Notebook PC Microsoft Windows 10 (64-bit) View All (2) Feb 24, 2025 · LOST TOUCH SCREEN HP PAVILION - 17T TOUCH LAPTOP -- M7H91AV_1 - windows 10: 22H2 Have lost and found touch screen in past; lost again. I tried all the online solutions, and none of them worked. Drawing on the device causes problems if my hand touches the screen, and I'd love it to ignore my hand and only focus on the pen. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. It used to work before but i don't know why it doesn't work now. Feb 28, 2022 · Hello My HP pen (Item model number: 4931873) has stopped working with my laptop (HP ENVY x360 Convertible 15-ed0xxx). Device manager lists "HID-compliant touch screen", is showing up normally and states device is working properly. Oct 21, 2024 · Hi, I have been using my laptop for a few months now - but I recently started utilising the touchscreen and pen functionality. ltwsi sy6 tojuf ik5bm 1qlylb qa 8xj53ui dfb3 khb xnn